Covid-19 Immunization Update
.jpg)
Vaccine appointments for seniors
Last updated: March 15, 2021
When you can call is based on your age
I’m born in 1937 (age 84)
You can call anytime.
I’m born in 1938 (age 83)
You can start calling March 16 at 12 pm.
I’m born in 1939 (age 82)
You can start calling March 17 at 12 pm.
I’m born in 1940 (age 81)
You can start calling March 18 at 12 pm.
I’m born in 1941 (age 80)
You can start calling March 19 at 12 pm.
I'm born in 1936 or earlier (85+) or I'm Indigenous and born in 1956 or earlier (65+)
You can call anytime.
Get ready to call
When you call your health authority, you'll be asked for:
- First and last name
- Date of birth
- Postal code
- Personal Health Number
You can find your Personal Health Number on the back of your B.C. driver's licence, BC Services Card or CareCard. If you do not have a Personal Health Number, you can still receive the vaccine.
We'll also ask you for contact information:
- An email address that gets checked regularly
or - A phone number that can receive text messages
We will never ask you for your SIN, driver's licence number or banking and credit card details.
I'm calling for myself
Here's what happens when you call:
- The phone agent verifies your age and asks for your personal information
- You work with the phone agent to select an appointment time slot at a clinic close to home
- The phone agent confirms your appointment time and clinic location
- If you've provided contact information, you get a confirmation message sent by email or text
I'm calling on behalf of someone
Here's what happens when you call on behalf of someone:
- The phone agent verifies who you are calling for and asks you to provide their age and personal information
- You work with the phone agent to select an appointment time slot at a clinic close to the home of the person you're calling for
- The phone agent confirms the appointment time and clinic location
- If you've provided contact information, you get a confirmation message sent by email or text
Select your health authority and call
All call centres are open. The first day appointments are available is March 15.
Not sure who to call? Find out what health authority you live in.
Call centre hours
Seven days a week
7 am to 7 pm (PST/PDT)
Phone lines may be busy.
Vancouver Coastal Health
Call: 1-877-587-5767
Vancouver Coastal Health clinic locations and call-in schedule
Note: Northern Health and some rural and smaller communities in B.C. may have different call-in schedules. Review your health authority call-in schedule to confirm when you should call.
I'm calling and the line is busy
If you are calling and getting a busy signal:
- Try calling back later in the day or the next day
- Do not redial
- Wait until it's your turn to call. If you are not eligible, you won't be able to book an appointment
- Do not have more than one person calling for you
What to expect at the vaccine clinic
Only people who are eligible and have an appointment will get their vaccine dose. Please do not show up at a clinic unless you have an appointment and your age group is eligible.
As part of Phase 2, you will get either the Pfizer or Moderna vaccine. A choice will not be offered.
Arrive prepared
Get ready for your appointment:
- Wear a short-sleeved shirt and a mask
- Arrive a few minutes before your scheduled appointment time
You can bring one person with you for support.
All clinics are wheelchair accessible. You will be provided a mask if you need one.
During the appointment
At the clinic you will:
- Complete a check-in process
- Get your vaccine dose
- Wait in an observation area for about 15 minutes
You can expect to be at the clinic for 30 to 60 minutes in total.
I still have questions
Need help? Talk to a Service BC agent about non-health related information and services related to COVID-19.
Service is available 7:30 am to 8 pm.
Call: 1-888-COVID19
COVID-19 Immunization Plan - Province of British Columbia (gov.bc.ca)